telehealth training requirements

after going through a software update or transitioning to an ehr system at your medical practice, you probably know that staff training is crucial. how do you evaluate whether or not everyone is on the same page and ready to launch? here are some important telehealth training hints to get you started. as you’re starting to get set up with your new telehealth software, ask your vendor about the plan for staff training. make sure you have a clear picture of what the staff training will look like so you can communicate the plan to your staff and get them on-board. before you plan out staff trainings, carefully consider all staff who will be involved in your telehealth program. make a list of all staff and the level of training they need. if you have a larger medical team, you may want to appoint a telehealth power user.




the idea is to have a resident expert who other staff members can go to when they have questions or need help. maybe they already have a faq sheet that you can hand directly to staff. depending on your specific telehealth program though, you’ll probably also want to brainstorm a list of common questions. beyond guided training sessions, encourage your staff to login to the telehealth app and look around. similar to the previous tip, this means inviting a group of close family and friends to help you test out your new telehealth software solution. these could help you develop additional resources for your staff, and brainstorm common questions that patients may ask as they sign up for telehealth visits. make sure you set aside some staff time even after you launch your telehealth program to make sure everyone’s on the same page, share updates, do quick training refreshes, or gather any needed changes and feedback. chat with us anytime and we’ll be happy to tell you more about how training with our customer success coaches works.

board certified telehealth professional (bctp-i & bctp-ii). micro certification training and packages. join tbhi for a to ensure providers are prepared for telemedicine practice, healthcare leaders must provide training how to train your staff on telehealth. arrange a training with your software vendor. include all relevant staff in trainings. appoint a “power user.” create a list of technical faqs. encourage staff to do “practice runs” and test out the system. do family-and-friends testing. arrange for a training refresh., free telehealth training, free telehealth training, telehealth training modules, telehealth training for providers, what are the education and training needs for the use of telemedicine.

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